Online Payments accepts Visa, MasterCard or American Express credit or debit cards.

1. Your client can click on Pay by Card to be redirected to the Online Payment website. If you have incorporated Online Payments to your LEAP website, the ‘Pay Now’ button will be redirected to the Online Payments section of your firm’s website.
2. Once your client is redirected to the payment website, the invoice number and payment amount will automatically populate the associated fields.
3. Your client will then need to select a payment option and input their credit card details to proceed with the payment.
4. If the merchant service fee was elected to be surcharged, the client will be notified of the appropriate fee prior to submitting the payment for processing.
5. Once a client has made a payment via credit or debit card, they can elect to have a payment acknowledgement sent to them by entering their email address once the payment has been completed.

To make a BPAY payment, your client can use their own online or mobile banking platform - They need to input the Online Payments Biller Code and Reference Number as printed in your invoice footer.

To make an EFT payment, your client can use their own online or mobile banking platform - They need to input the EFT Reference Number as printed in your invoice footer into the description field of the transaction.

The description field can have different names in different banking systems. Some common names are “Beneficiary description”, “To Account Description”, etc.

An Online Payments Reference number is automatically assigned to each outstanding and future Matter whenever an invoice or statement of account is generated - no action is required from the law firm.

Each Online Payments Reference number is unique to that particular matter and enables LEAP to determine whether a client's payment via Online Payments is destined for the registered Office or Trust Account, to generate an Office or Trust Receipt once that payment has settled and to create the associated Office or Trust Bank Deposits.

Furthermore, the Online Payments Reference number has a check digit to ensure that when it is inputted either at [Online Payments Website] or via the client's online banking platform for BPAY payments it will always be pre-validated to eliminate key stroke errors.

There may be an instance where RapidPay remittances are not being allocated to the relevant invoices in LEAP. This is an issue that can sometimes occur if you have a client who tries to pay for multiple invoices in a single RapidPay payment. Normally when your client pays for an invoice through RapidPay, they are supposed to enter in a reference number, and this is what RapidPay uses to determine which invoice they are paying for.

Usually, when a client tries to pay for multiple invoices, it is common for them to make one big payment for all the invoices. In situations like this, RapidPay will use the reference number to pay off the first invoice and the excess money will be recorded as a credit since RapidPay does not know which invoices it should be applied to in LEAP.

If RapidPay cannot find the reference number for the relevant invoice, the money still gets deposited into your account, but the money is recorded as a credit instead which you will have to manually apply in the Credits Ledger.

To apply the money to your invoice in LEAP, simply follow these steps:

If you have any further issues or question with RapidPay, you can also reach out to their support at support@rapidpay.com.au