Loading
Knowledge BaseArchiving a Matter
Close
Search for help articles, community posts, ideas ...
End of Search Dialog

Archiving a Matter

  • Jul 6, 2026
  • Knowledge

How To
 

Learn how to archive, bulk archive and restore matters on LEAP Desktop and Web.

  • Desktop
  • Web

Archive a Matter

 
 
 

Ensure any outstanding balances or reconciliations have been finalised before archiving the matter.

  1. Open the matter.

  2. Ensure you are on either the Details & Correspondence tab or the Calendar & Tasks tab in LEAP Productivity.

  3. Click the ellipsis icon ellipsis button, press it to open the options on the top-right corner and select Archive Management.

    The Archive Management window will open.

  4. Confirm that all balances are zero.

  5. (Optional) The Physical File Created checkbox will be ticked by default.

    If physical documents were created for the matter, complete the following details:

    • File Location
    • Box Number
    • Archived By
    • Date of Destruction

    Click Save.

    If no physical documents were created, untick the checkbox and click Save.

 
Click to edit heading

To disable the Physical File Created checkbox being ticked by default, contact FileMan Archive Management. 

  1. In the Archive Details section, enter the Archive Number.

 
Click to edit heading

The Archive Number will be automatically filled with the next sequential number if automatic matter archive numbering is enabled. If automatic matter archive numbering is disabled, you will need to enter an Archive Number for the matter(s) before clicking Archive.

  1. Click Archive.

The status of the matter will change to Archived.

You are still able to edit documents and create time entries and invoices in archived matters. You can also drag and drop archived documents from an archived matter to an active matter.

 
Click to edit heading
  • Please note that you are unable to archive a restricted matter. The restricted matter will need to be unlocked first prior to archiving. For more information about unlocking restriction, please click here.
  • If your matter contains any InfoTrack searches that appear as 'Waiting' in the Correspondence List but show as 'Complete' in InfoTrack, please contact helpdesk@infotrack.com.au. The matter cannot be archived until this discrepancy has been resolved.

Bulk Archive Matters

 
 
Click to edit heading

Ensure any outstanding balances or reconciliations have been finalised before archiving the matter.

  1. Hold Ctrl and select the matters on the Matter List.

  2. Once the matters are all highlighted, right-click and select Archive # Matters.

    The Archive Management window will open.

  3. Review the list of selected matters. If there are any outstanding balances on the matter, a tick will be in the Has Outstanding Balance checkbox.

 
Click to edit heading

The Archive Number will be automatically filled with the next sequential number if automatic matter archive numbering is enabled. If automatic matter archive numbering is disabled, you will need to enter an Archive Number for the matter(s) before clicking Archive.

  1. Click Archive.

The status of the matters will change to Archived.

You are still able to edit documents in archived matters. You can also drag and drop archived documents from an archived matter to an active matter.

Search for an Archived Matter

 

  1. Enter your client, a specific matter number or "archived" in the Search matters field on the Matter List.

    User-added image

  2. Click Include archived matters.

  3. You can also use Advanced Search to search for Archived matters.

    Click Advanced Search on the toolbar.

    User-added image

  4. Fill in the relevant details and make sure to tick Include Archived Matters before clicking Search.

    User-added image

Restore an Archived Matter

 

  1. Search for an archived matter: type the client name, a specific matter number, or the word "archived" in the Search matters field on the Matter List and click Include archived matters.

  2. Locate and double-click the archived matter you want to un-archive.

  3. Once the matter is open, ensure you are on the Details & Correspondence or the Calendar & Task tab in LEAP Productivity.

  4. Click the ellipsis icon User-added image in the top-right corner and select Archive Management.

    The Archive Management window will open.

  5. In the Archive Details section, click Unarchive.

    Once a matter has been restored, it will appear on the Matter List as a current matter.

 
Click to edit heading

When you unarchive and then re-archive the same matter, the Archive Details will still show the original Archived date. 

Save Emails to an Archived Matter

 

  1. Open Microsoft Outlook.

  2. Select the email.

  3. Click Save to Matter in the LEAP section of the Home ribbon to display your list of matters.

  4. Enter your client or a specific number in the Search Matters field.

  5. Click Include archived matters.

    User-added image

  6. Select the matter.

  7. Click Select.

    The email will move from your Microsoft Outlook Inbox to the Inbound LEAP Matter Based Emails folder and will be linked with the copy in the archived matter.

 
Click to edit heading

If you are looking to move any other Correspondence items (such as documents, Excel, images) to an Archived matter, you will need to unarchive the matter first. 

Opening an Archived Matter

 

Opening an archived matter with critical dates.

You will be presented with options when you open an archived matter with critical dates.

If you want to access an archived matter that has critical dates, but do not wish to unarchive the matter, choose the option - Remind me next time when I open this matter. 

This will avoid making the matter active again.

Modifying the Assigned Archive Number

 

To update an archive number when Auto-Archive Numbering is disabled:

  • Navigate to the archived matter.
  • Ensure you are on the Details & Correspondence or the Calendar & Tasks tab in LEAP Productivity.
  • Click the ellipsis (...) in the top-right corner of the screen.
  • Select Archive Management from the dropdown menu.
  • Click Unarchive to temporarily remove the archive status.
  • Once the matter is unarchived, click the ellipsis (...) again, then select Archive Management.
  • You can now manually enter a new archive number in the appropriate field and click Archive.

If automatic archive numbering is enabled and you wish to update an assigned archive number, please follow these steps:

  1. Disable Auto Numbering:

    • Navigate to Menu > Settings > Application Settings > Matters > Numbering.
    • Record the Last Number Used for reference to ensure continuity.
    • Uncheck the Auto Numbering box for the Archive Number field.
    • Click Save to apply the changes.

  2. Manually Add the Archive Number:

    • Proceed to the specific matter that needs to be archived.
    • With auto-numbering disabled, manually enter the desired archive number in the appropriate format.

  3. Re-enable Auto Numbering (If Applicable):

    • Navigate back to Menu > Settings > Application Settings > Matters > Numbering.
    • Re-enable the Auto Numbering option.
    • Ensure that the Last Number Used is updated to reflect either the previously recorded number or the next available number in the sequence.

Archive a Matter

 
 
Click to edit heading

Ensure any outstanding balances or reconciliations have been finalised before archiving the matter.

  1. From the Matter List, right-click the matter and select Archive matter.

    Alternatively, you can also click the ellipsis icon on the right of the matter and click Archive matter.

    The Archive Matters window will open.

  2. In the Archive No. column, enter the Archive Number if automatic matter archive numbering is not enabled.

 
Click to edit heading

The Archive Number will be automatically filled with the next sequential number if automatic matter archive numbering is enabled. If automatic matter archive numbering is disabled, you will need to enter an Archive Number for the matter(s) before clicking Archive.

  1. Click Archive.

  2. Click Continue to confirm.

The status of the matter will change to Archived.

You are still able to edit documents and create time entries and invoices in archived matters. You can also drag and drop archived documents from an archived matter to an active matter.

 
Click to edit heading

Alternatively, if the matter is already open, click the Matter Options  icon, select Archive Management, then click Archive.

Bulk Archive Matters

 
 
Click to edit heading
  • Ensure any outstanding balances or reconciliations have been finalised before archiving the matter.
  • Bulk archiving is limited to 10 matters at a time.

  1. Select the matters on the Matter List by ticking the checkboxes on the left. 

  2. Once the matters are all selected, right-click and select Archive # matters.

    Alternatively, click the ellipsis  icon on the right of the matter and select Archive # matters.

    The Archive Matters window will open.

  3. Review the list of selected matters and tick the checkbox on the left to select all matters or tick each matter individually.

    If there are any outstanding balances on the matter, this will be indicated in the Outstanding Balance column.

 
Click to edit heading

Archive numbers will be issued automatically if automatic matter archive numbering is enabled. If automatic matter archive numbering is disabled, you will need to enter an Archive No. for the matter(s) before clicking Archive.

  1. Click Archive.

  2. Click Continue to confirm.

The status of the matters will change to Archived.

You are still able to edit documents in archived matters. You can also drag and drop archived documents from an archived matter to an active matter.

Search for an Archived Matter

 

  1. From your matter list, click on Advanced Search at the top of the window.

    The Advanced Matter Search window will open.

  2. Enter the Matter Number or Client name you wish to search for in the fields.

  3. Scroll down the window and toggle on Include Archived Matters to search for an archived matter.

  4. Click Search.

 
Click to edit heading

You can also search for archived matters from the Matter List. In the Search matters field, enter the client name, matter number, or the word "archived", then click Include Archived Matters.

Restore an Archived Matter

 

  1. Search for an archived matter using Advanced Search from the Matter List, or enter the client name, matter number, or the word "archived" in the Search matters field and select Include Archived Matters.

  2. Locate and open the archived matter you want to un-archive.

  3. Once the matter is open, ensure you are on the Details & Correspondence tab.

  4. Click the Matter Options button.

  5. Click Archive management.

    The Archive management window will open.

  6. Click Unarchive. 

    Once a matter has been restored, it will appear on the Matter List as a current matter.

 
Click to edit heading

When you unarchive and then re-archive the same matter, the Archive Details will still show the original Archived date. 

Save Emails to an Archived Matter

 

  1. Open your browser and go to Outlook Web (https://outlook.office.com) and sign into your Microsoft Office 365 account.

  2. Select the email you wish to save to a matter.

  3. Select the More apps icon in the message bar and LEAP Add-in for Outlook.

    The LEAP Add-in for Outlook will open in a new pane on the right.

  4. Sign into your LEAP account if prompted by selecting:

    • Connect to LEAP
    • Connect with Microsoft

  5. Select Save to Matter.

  6. Locate the archived matter you wish to save the email to.

  7. (Optional) Enter a Document Name to rename the email or choose a Folder within the matter the save the email to.

  8. Click Save.

Last Modified Date
6/07/2026 3:34 PM
Title
Archiving a Matter
URL Name
Archiving-a-matter

Resolution
Matter Management
Loading
Archiving a Matter | LEAP Community