Melissa Bush (Customer) asked a question.
Clients accessing our LawTap online appointment booking portal are getting an error message:
Error 503 Backend fetch failed
Anyone else have the same issue?
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Hi Melissa,
Thank you for submitting your inquiry to the LEAP Community Discussions page and sorry to hear that you're experiencing this issue.
It appears that this problem has been resolved by our support team after you contacted them. If there are any further issues, please let them know at support@leap.com.au
Thanks,
Shane
Thank you for your response. Can you help assist in resolving the MYOB synchronization issue
Hi John,
Sorry to hear about the issue you're experiencing.
We have recently made an announcement that can assist with relinking your MYOB and LEAP.
If there are any further issues, please email support@leap.com.au and we will assist you further from there.
Thanks,
Shane
Hi Shane
I have read the announcement and the solution proposed does not work. The synchronization is successful but the journals remain unexported.
I have contacted MYOB and they have tested the synchronization routine and believe the fault lies with LEAP
Can I speak to someone regarding this.