Heather McKenzie (Customer) asked a question.
Issues with in person credit card payments vs MYOB bank feeds
We take credit card payments over the counter and receipt them to LEAP, but when the daily EFTPOS settlement is received into our bank account it is a lump sum.
We use MYOB bank feeds so can not match the multiple EFTPOS payments from LEAP vs the lump sum from the bank statement eg.:
Two clients pay $1500.00 each = $3000. LEAP migrates the 2 x $1500 payments to MYOB, but MYOB bank feeds shows $3000 - so NO MATCH.
Any suggestion of how to get around this (other than opening the LEAP payment in MYOB and changing the account to Undeposited funds, then entering a journal from Undeposited Funds to the Cheque Account for the total)
Hi Heather,
Thanks for your query. One suggestion I could make it to change the Payment Type for EFT to 'Needs Banking.' This will require a bank deposit to be created for the funds to be journaled across to MYOB. So you could receive 4 payments on 1 day, enter them all in to LEAP, and end of day/whenever you receive the funds in to your account, you create the bank deposit containing all 4 payments.
To access this feature, navigate to LEAP > Menu > Settings > Application Settings > Accounting > Payment Types > Click on EFT > Tick 'Needs Banking' > Save.
If this does not fix your issue, please reach out to our HelpDesk who may be able to assist further, via support@leap.com.au or the LiveChat service.
King Regards,
Simon