MATTHEW POWELL (Customer) asked a question.
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the Live chat does not appear to be very live now days unfortunately, seems best to email them support@leap.com.au
https://community.leap.com.au/s/article/Need-help-AU
It has taken sometimes around 40-45 minutes for someone to jump onto the chat these days. It keeps saying you are "next in line" but I'm not sure what is happening.