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CommunityI'm attempting to receipt an invoice that has been paid, and I am receiving an error message of 'Unable to save record'. I have no idea why! Its a payment of an invoice raised on 30/06/21 and paid on 01/07/21. The funds were deposited into the office.

I'm attempting to receipt an invoice that has been paid, and I am receiving an error message of 'Unable to save record'. I have no idea why! Its a payment of an invoice raised on 30/06/21 and paid on 01/07/21. The funds were deposited into the office.

Mona Emera (Customer) asked a question.

I'm attempting to receipt an invoice that has been paid, and I am receiving an error message of 'Unable to save record'. I have no idea why! Its a payment of an invoice raised on 30/06/21 and paid on 01/07/21. The funds were deposited into the office.

  • Hello Mona, please log this with Helpdesk if receipting against such invoices continues to be a problem.

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I'm attempting to receipt an invoice that has been paid, and I am receiving an error message of 'Unable to save record'. I have no idea why! Its a payment of an invoice raised on 30/06/21 and paid on 01/07/21. The funds were deposited into the office.