Unable to Update This Transaction. It Was Updated by Another User. Please Close and Try Again.

12/11/2025
Knowledge

How To

If you encounter the error message "Unable to update this transaction. It was updated by another user. Please close and try again." while attempting to edit an invoice, it means that another user is currently making changes to the same invoice. This message is displayed to prevent conflicting updates that could cause data loss or errors.

To avoid this :

Ensure that no other users are working on or editing the same invoice simultaneously.
If the invoice is open on your screen, close it and then try reopening it. This will refresh the session and may resolve the error.
If there are fee allocations associated with the invoice, you might need to reverse them before trying to update the invoice again.

Last Modified Date

12/11/2025 4:39 pm

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Unable to Update This Transaction. It Was Updated by Another User. Please Close and Try Again.

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Unable-to-update-this-transaction-It-was-updated-by-another-user-Please-close-and-try-again

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