Customised Precedents Are Missing

May 20, 2026
Knowledge

How To

If a customised precedent is missing, this may be due to the precedent's parent Matter Type being removed from LEAP. This causes the precedent to become orphaned. To restore the precedent, please refer the steps in the article titled, How to Restore Orphan Precedents.

Alternatively, the precedent may have been overwritten due to an update provided by LEAP. This occurs if an update is provided for a standard LEAP precedent that has been customised instead of duplicated. For more information, please refer to the article titled Modifying an Existing Precedent.

To minimise the risk of custom precedents being overwritten during future LEAP updates, it is recommended that all custom precedents are stored in the Practice Management folder.

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Custom precedents are not accessible within LEAP 365 (Web). To view or use these precedents, access them via LEAP Desktop.

Last Modified Date

20/05/2026 10:57 AM

Title

Customised Precedents Are Missing

URL Name

Customised-Precedents-Are-Missing-AU

Resolution