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CommunityWhen using the 'Create Combined PDF' tool in a matter, despite ensuring the documents are organised in the correct order, the combined PDF has the documents out of order. Is there a reason why?

When using the 'Create Combined PDF' tool in a matter, despite ensuring the documents are organised in the correct order, the combined PDF has the documents out of order. Is there a reason why?

  • Angela Suckling (Customer)

    Are they in the correct order on the pop-up screen, or just the main LEAP window?

    • Chelsea Budd (Customer)

      In the pop up window they are in the correct order - I even number the documents or put A - Z at the start of the documents in the order I want so they are listed in the correct order. For example I'll have 3 documents so I will name them '1-doc name' '2-doc name' '3-doc name', check they're in order in the pop up window, all looks good but then when open the combined document they could be in order document 2,3,1 ?

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When using the 'Create Combined PDF' tool in a matter, despite ensuring the documents are organised in the correct order, the combined PDF has the documents out of order. Is there a reason why?