
Wendy Barnard (Customer) asked a question.
Thank you

Wendy Barnard (Customer) asked a question.

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I have ths issue as well! Did you solve yours? I cannot get onto LEAP Support! Thanks
Hi Helen, we are continuing to have this issue, currently linking and unlinking MYOB to LEAP and the problem still is not resolved.
We have had this problem unresolved for over 2 weeks
We had a similar issue with Xero. The fix for us was to re-set thesoftware permission link in Xero and Leap. The main account holder of your accounting software needs to log in and reconnect to Leap.
Hi Rebecca,
We have had to reset the software many times and the problem still continues unfortuantely.
Hi Wendy. I have contacted MYOB this morning (live chat) and they were able to help.
Did you have to reset the permissions?
Hi all,
A Community Announcement was made about this. There are further instructions there that can assist in relinking your LEAP and MYOB.
If further assistance is required, please email support@leap.com.au
Thanks,
Shane
We are having issues linking MYOB and LEAP - happened in the last 24 /48hrs