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CommunityV2.4.201.1 - Why is it whenever we have an update that something that worked perfectly alright prior, goes haywire? Inserting a file in an email via Law Connect now throws the attached document into the body of the email & the subject is incomplete.
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V2.4.201.1 - Why is it whenever we have an update that something that worked perfectly alright prior, goes haywire? Inserting a file in an email via Law Connect now throws the attached document into the body of the email & the subject is incomplete.

Valmai Bannister (Customer) asked a question.

16 August 2023 at 5:13 PM
V2.4.201.1 - Why is it whenever we have an update that something that worked perfectly alright prior, goes haywire? Inserting a file in an email via Law Connect now throws the attached document into the body of the email & the subject is incomplete.

EG. Estate of .... . Before this update I could share a letter via Law Connect, then insert file and choose documents from various folders within the file and they all appeared below the full subject line. It's so frustrating.

  • 3 answers
  • 258 views
Christina Bakker, Andrew Bide, and 5 others like this.

  • Gemma Sady (Customer)

    This is happening at our firm also. If you select the "basic attachment- not recommended" option, it attaches properly, and in PDF form. I think they have got their buttons mixed up.

  • Colleen Robins (Customer)

    I dont even have the option to attach a document any more.

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V2.4.201.1 - Why is it whenever we have an update that something that worked perfectly alright prior, goes haywire? Inserting a file in an email via Law Connect now throws the attached document into the body of the email & the subject is incomplete.