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CommunityIssue with all letters to companies or businesses now being titled and addressed to "the manager" does anyone know how to stop this!?

Issue with all letters to companies or businesses now being titled and addressed to "the manager" does anyone know how to stop this!?

Gemma Sady (Customer) asked a question.

Issue with all letters to companies or businesses now being titled and addressed to "the manager" does anyone know how to stop this!?

This is extremely annoying as now I have to go in and hard key change not only the address but also the letter title every time. Has anyone found a way to get around this? It happens even when I select a specific staff member.


Louise Vreeswyk likes this.
  • Simon Jack (LEAP)

    Hi Gemma,

    Sorry to hear you're having difficulties with the title and address on letters. If you reach our to our HelpDesk (either via LiveChat or support@leap.com.au), they will assist you with your query.

    Kind Regards,

    Simon

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Issue with all letters to companies or businesses now being titled and addressed to "the manager" does anyone know how to stop this!?