Amanda Bosworth (Customer) asked a question.
Why can't I enter or update Property Details when creating Recurring Matters?
I don't understand why I am unable to enter or update Property details when creating Recurring Matters. Surely if the matter is recurring, it's going to be for a Client or a Property! I can enter the Client but when I select the Property nothing happens!
Why does it take so long for Leap to fix something when you've advised them of a problem or issue? So frustrating as this is not a new idea but something that needs fixing! What's the point of having to enter all the Property Details each time it's a "recurring matter"? Isn't the whole idea to save time opening the files by being able to enter all the relevant information that makes it a Recurring Matter in the first place???
Hi Amanda,
It seems our Support team have been in contact with you regarding this and it has been escalated to our Development team for further investigation. Once the issue is resolved, you will be contacted advising to update your LEAP. Thanks for your patience.