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CommunityWhen I try and create a task in Leap it crashes Outlook. This has been happening for some time before and since I upgraded my current computer.

When I try and create a task in Leap it crashes Outlook. This has been happening for some time before and since I upgraded my current computer.

Helen Kent (Customer) asked a question.

When I try and create a task in Leap it crashes Outlook. This has been happening for some time before and since I upgraded my current computer.

Also, when I try and delete an email from within the email, I get an error message ''the item has been moved or deleted''.

 

Does anyone else have similar issues. None of the other Leap users in my office do.


  • Samantha Rice (Customer)

    I get that same error message. Mine doesn't crash with tasks. But.. If I open a new (received) email in outlook, then open a different email (or reply to that first email), I can't go back and save the first email to LEAP without Outlook crashing... So I have to save an email to LEAP as soon as I open it.

  • Megan Sloss (Customer)

    I had this issue also back in May - Send Leap and email to support@leap.com.au they will most likely need to remote log in and fix this issue

     

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When I try and create a task in Leap it crashes Outlook. This has been happening for some time before and since I upgraded my current computer.