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CommunityTurn off email auto routing

Turn off email auto routing

Kelly Dewey (Customer) asked a question.

Turn off email auto routing

Hi,

 

I have turned autorouting on for a conversation chain in outlook. it is now saving to a file but the problem is that I want it to stop as it is not the correct file. How do you:

 

  • turn autorouting off once you have chosen "save to leap"; and
  • change the file that the correspondence is saving to?

 

The only note about autorouting in Leap Help Centre is how to turn it on.

 

Many thanks,

 

Kelly


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Turn off email auto routing