Loading
CommunityIs there a way to flag a card so we know they are a bad debtor and we do not act for them again?

Is there a way to flag a card so we know they are a bad debtor and we do not act for them again?

Janelle Hopkins (Customer) asked a question.

Is there a way to flag a card so we know they are a bad debtor and we do not act for them again?

Would be good if there was a easy to see flagged part so that important details could be seen quickly on client card. EG Do not act, bad debtor,


  • Megan Behler (Customer)

    we have added details about this sort of thing to their client card under the "other>person notes" sections, and under the Notes and Other section. unfortunately, we need to remember to check this every time.

  • Nicole Humphries (Customer)

    I go into the card and type BAD DEBTOR after their name, that way it stands out

  • Simon Tredinnick (Customer)

    These are all great suggestions. I would also add changing the Fee Estimate to be $1.00 and ensuring the Fee Estimates warning option setting is on (Helpdesk can assist you to set this)

Loading
Is there a way to flag a card so we know they are a bad debtor and we do not act for them again?