Terry Zabetakis (Customer) asked a question.
Disabling pdf security
For some reason when creating a pdf from word the process automatically secures the pdf in Adobe with a password or code without checking or asking the author if the security is desired and allowing the author to disable security of the document for pdf editing etc.
I would be grateful if anyone provide any ideas on a work around for this, as I cannot find anything in Leap about it?
Hi Terry,
Thanks for taking the time to raise your concern.
I can confirm that the new version of LEAP that is being made available to all users over the period of 04/11-17/11 has the option to tick to secure/unsecure when creating any PDF.
In the meantime, if you are still on version 2.1 of LEAP, you can right-click the PDF that has become secured, select Edit and untick Secure PDF.
If you have any problems with this, please contact our HelpDesk either through LiveChat or by emailing support@leap.com.au.
Thanks,
Simon