Kylie Mcinally (Customer) asked a question.
A reminder was successfully emailed to a client through RapidPay reminders even though when you search for the outstanding amount to stop the reminder it comes up with no anticipated deposit. There is also no anticipated deposit in the Trust ledger.
Does anyone know why this would be happening?
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Hello Kylie, I'm wondering if you have an instalment plan set up for this matter. I would recommend logging the issue with our Helpdesk in order that they might review.
Regards,
Kylie McInally
Manager
HW Litigation Pty Ltd
Email: kmcinally@hwlitigation.com.au<mailto:kmcinally@hwlitigation.com.au>
Phone: 07 5556 7100
Fax: 07 5556 7111