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CommunityWhy can't I disable requests to install Adobe? I have other PDF readers/editors installed and these reminders are completely unnecessary. Is LEAP an incomplete program that relies on the installation of Adobe?
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Why can't I disable requests to install Adobe? I have other PDF readers/editors installed and these reminders are completely unnecessary. Is LEAP an incomplete program that relies on the installation of Adobe?

George Papandreou (Customer) asked a question.

7 May 2021 at 10:57 AM
Why can't I disable requests to install Adobe? I have other PDF readers/editors installed and these reminders are completely unnecessary.
Is LEAP an incomplete program that relies on the installation of Adobe?
  • 2 answers
  • 434 views

  • Seng Kao (LEAP Dev)

    Hi @George Papandreou (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I can see you and our LEAP Support team have been in contact regarding this query. As part of our LEAP System Requirements, we only interact with Adobe as a PDF application.

     

    I would suggest posting this and any other feedback to our Ideas Hub for greater discussion and consideration amongst other members of the community as well as our product team.

     

    Find information about our Ideas Hub here.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

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    Selected as Best

  • Michael Cresp (Customer)

    I totally agree. I did use Adobe but had to uninstall it as it was interfering with Outlook. Now using Foxit but the downside is it doesn't have the option to upload the pdf to LEAP like Adobe has. A minor issue for me though. I think LEAP should recognize any version of a PDF program. Why is it limiting us to Adobe?

  • Seng Kao (LEAP Dev)

    Hi @George Papandreou (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I can see you and our LEAP Support team have been in contact regarding this query. As part of our LEAP System Requirements, we only interact with Adobe as a PDF application.

     

    I would suggest posting this and any other feedback to our Ideas Hub for greater discussion and consideration amongst other members of the community as well as our product team.

     

    Find information about our Ideas Hub here.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

    Expand Post
    Selected as Best

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Why can't I disable requests to install Adobe? I have other PDF readers/editors installed and these reminders are completely unnecessary.
Is LEAP an incomplete program that relies on the installation of Adobe?