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CommunityI'm trying to access Rapid Pay to stop payment reminders and I am getting an error message as soon as I open that part of LEAP. It was working last week.
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I'm trying to access Rapid Pay to stop payment reminders and I am getting an error message as soon as I open that part of LEAP. It was working last week.

Linda Perisic (Customer) asked a question.

4 May 2021 at 11:51 AM
I'm trying to access Rapid Pay to stop payment reminders and I am getting an error message as soon as I open that part of LEAP. It was working last week.

Error Occurred error connecting: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached

  • 1 answer
  • 340 views
Bruce White likes this.

  • Seng Kao (LEAP Dev)

    Hi @Linda Perisic (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I would ask that you please contact our support team regarding this issue via Live Chat or Email. We will then be able to investigate the root cause further with you directly.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

    Expand Post
    Selected as Best

  • Seng Kao (LEAP Dev)

    Hi @Linda Perisic (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I would ask that you please contact our support team regarding this issue via Live Chat or Email. We will then be able to investigate the root cause further with you directly.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Seng

    Expand Post
    Selected as Best

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I'm trying to access Rapid Pay to stop payment reminders and I am getting an error message as soon as I open that part of LEAP. It was working last week.