Linda Evans (Customer) asked a question.
When I save an email to LEAP it does not appear in the LEAP file or in the LEAP in box or LEAP sent box.
- Sebastian Figg (LEAP Dev)
Hi @Linda Evans (Customer),
Thank you for posting on LEAP Community Discussions.
It appears our LEAP support team have been in contact with you regarding this and it has been resolved by enabling the 'Move assigned emails' option within LEAP Outlook settings.
Let us know if you require further assistance.
Best regards,
Sebastian.
Expand Post - Lawrence Kong (Customer)
Exactly the issue I am finding. Every response from Leap is a non answer, and it seems only a select few at their help desk know how to resolve this issue. Will keep trying until I find them.
Hi @Linda Evans (Customer),
Thank you for posting on LEAP Community Discussions.
It appears our LEAP support team have been in contact with you regarding this and it has been resolved by enabling the 'Move assigned emails' option within LEAP Outlook settings.
Let us know if you require further assistance.
Best regards,
Sebastian.