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CommunityEvery time I come across LEAP community page, the bottom right hand corner say "OFFLINE". Is there something that I'm suppose to do?

Every time I come across LEAP community page, the bottom right hand corner say "OFFLINE". Is there something that I'm suppose to do?

  • Sebastian Figg (LEAP Dev)

    Hi @Philip Stokes (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    We apologise for any inconvenience caused, our team are investigating this to understand why some users such as yourself saw support listed as "offline".

     

    In the meantime, if you are able to provide some information on your query I can lodge a case with our team to contact you directly or you may contact our support team by emailing support@leap.com.au.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

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  • Sebastian Figg (LEAP Dev)

    Hi @Philip Stokes (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    We apologise for any inconvenience caused, our team are investigating this to understand why some users such as yourself saw support listed as "offline".

     

    In the meantime, if you are able to provide some information on your query I can lodge a case with our team to contact you directly or you may contact our support team by emailing support@leap.com.au.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

    Expand Post
    Selected as Best

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Every time I come across LEAP community page, the bottom right hand corner say "OFFLINE". Is there something that I'm suppose to do?