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CommunityI get a "something went wrong. Try again later" message when I try to forward e-mails and attachments from LEAP. Also, I cannot open PDFs in LEAP, I have to export them to the desktop and open them there. I can preview in LEAP. Any help appreciated.
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I get a "something went wrong. Try again later" message when I try to forward e-mails and attachments from LEAP. Also, I cannot open PDFs in LEAP, I have to export them to the desktop and open them there. I can preview in LEAP. Any help appreciated.

René Laan (Customer) asked a question.

19 March 2021 at 12:37 PM
I get a "something went wrong. Try again later" message when I try to forward e-mails and attachments from LEAP. Also, I cannot open PDFs in LEAP, I have to export them to the desktop and open them there. I can preview in LEAP. Any help appreciated.
  • 1 answer
  • 537 views
Jenny Fan likes this.

  • Sebastian Figg (LEAP Dev)

    Hi @René Laan (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    We apologise for any inconvenience caused, the issues you mention can be caused by various factors which make troubleshooting difficult within a forum format. So we can best provide assistance please contact our support team who will be able to provide steps to troubleshoot and resolve the issues mentioned.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

    Expand Post
    Selected as Best

  • Sebastian Figg (LEAP Dev)

    Hi @René Laan (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    We apologise for any inconvenience caused, the issues you mention can be caused by various factors which make troubleshooting difficult within a forum format. So we can best provide assistance please contact our support team who will be able to provide steps to troubleshoot and resolve the issues mentioned.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

    Expand Post
    Selected as Best

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I get a "something went wrong. Try again later" message when I try to forward e-mails and attachments from LEAP. Also, I cannot open PDFs in LEAP, I have to export them to the desktop and open them there. I can preview in LEAP. Any help appreciated.