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CommunityIssues with precedents I import saving into the leap precedent folders. I have done this twice already and every time I go in the next day they are no longer there. I am importing from my external precedent folder - modifiying and saving once imported
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Issues with precedents I import saving into the leap precedent folders. I have done this twice already and every time I go in the next day they are no longer there. I am importing from my external precedent folder - modifiying and saving once imported

Anita Morton (Customer) asked a question.

1 February 2021 at 3:48 PM
Issues with precedents I import saving into the leap precedent folders. I have done this twice already and every time I go in the next day they are no longer there. I am importing from my external precedent folder - modifiying and saving once imported
  • 1 answer
  • 335 views

  • Sebastian Figg (LEAP Dev)

    Hi @Anita Morton (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I apologise for any inconvenience caused by this issue, I can confirm you currently have a case active with our support team who will investigate this issue directly. Furthermore, I have noted the importance of this case with our team as I see the issue has occurred previously.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

    Expand Post
    Selected as Best

  • Sebastian Figg (LEAP Dev)

    Hi @Anita Morton (Customer)​,

     

    Thank you for posting on LEAP Community Discussions.

     

    I apologise for any inconvenience caused by this issue, I can confirm you currently have a case active with our support team who will investigate this issue directly. Furthermore, I have noted the importance of this case with our team as I see the issue has occurred previously.

     

    Let us know if you require further assistance.

     

    Best regards,

     

    Sebastian.

    Expand Post
    Selected as Best

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Issues with precedents I import saving into the leap precedent folders. I have done this twice already and every time I go in the next day they are no longer there. I am importing from my external precedent folder - modifiying and saving once imported