Kristy McGill (Customer) asked a question.
How do we remove the asterisk that appears next to the email address in LEAP?
- Sebastian Figg (LEAP Dev)
Hi @Kristy McGill (Customer),
Happy New Year & thank you for posting on LEAP Community Discussions.
I apologise for any inconvenience caused, please try the steps below,
1. Open Outlook
2. Press on the arrow on the bottom right-hand side of the save to matter button
3. Click Clean Now and Clear Now
4. Untick Use Outlook AddressBook
5. Restart Outlook
If this does not resolve the issue please contact our HelpDesk for further support.
Best regards,
Sebastian.
Expand Post- Kristy McGill (Customer)Thank you so much!
Kind regards,
Kristy McGill
[cid:image001.jpg@01D6EA5F.96C08380]
Legal Practitioners
ABN 32 384 493 366
24A Highett Street | P.O. Box 423 | DX 35352
Mansfield VIC 3724
Tel (03) 5775 2334
Also at:
82 High Street, YEA (03) 5797 2601
81 Grant Street, ALEXANDRA (03) 5772 1493
[Text Description automatically generated] [PEXA Certified]
Liability limited by a scheme approved under Professional Standards Legislation.
The information contained in this email (including any attachments) is for the exclusive use of the addressee. If you are not the intended recipient please notify the sender immediately and delete this email.
Covid-19:
We are open for business and are constantly monitoring the Covid-19 issue. We are taking every reasonable measure to protect the health and wellbeing of our staff and our clients as well as the wider community. We are keeping face to face contact to a minimum. Thank you for your understanding.Expand Post
Hi @Kristy McGill (Customer),
Happy New Year & thank you for posting on LEAP Community Discussions.
I apologise for any inconvenience caused, please try the steps below,
1. Open Outlook
2. Press on the arrow on the bottom right-hand side of the save to matter button
3. Click Clean Now and Clear Now
4. Untick Use Outlook AddressBook
5. Restart Outlook
If this does not resolve the issue please contact our HelpDesk for further support.
Best regards,
Sebastian.