Gemma Sady (Customer) asked a question.
Our office is really not enjoying the new layout of the cards. Where we used to be able to view the majority of details on one window/screen, we now have to open up to five windows to be able to access the same information.
Is LEAP considering a revert back to the original format?
Hi @Gemma Sady (Customer),
Thank you for posting on LEAP Community Discussions.
We appreciate any feedback and would like to invite open discussion amongst our users and our product team. I would ask you to check our new Feedback & Ideas area and post this and any other feedback you have regarding LEAP there.
Let us know if you require further assistance.
Best regards,
Sebastian.
Our office finds the new cards are time consuming and difficult to navigate, please bring back the old layout where you can easily see more information at a glance. Also far more time consuming for us when were are setting up a card.
The one good thing is being able to see the DOB on the first screen, but other than that - the old layout was 10x better!! #takeitback
As with others here, our office has also been disappointed at the change - the look is great, but critical features that should be seen immediately are not.
Unfortunately, we also noted that depending on how the details were saved previously, much of the data has not transferred to the first page of the client card, leaving some staff to believe the details are not available. This has caused immense problems & much wasted time in having to manually open each card and copy the data across from a secondary contact page to the first page.
Agree! Hate that the boxes for a name are so small so you can't see the whole name
Agreed. The new layout is not very user friendly. You have to purposefully go looking for any critical information rather than just being able to see it at glance on the first screen. Not a well thought out change in respect of practical everyday use. Please change it back!
Agree, after having used new layout for awhile, old layout much easier. Also can it be brought into program an allowance for cut and paste of information into and out of cards instead of having to type it each time!
Hi @Gemma Sady (Customer),
Thank you for posting on LEAP Community Discussions.
We appreciate any feedback and would like to invite open discussion amongst our users and our product team. I would ask you to check our new Feedback & Ideas area and post this and any other feedback you have regarding LEAP there.
Let us know if you require further assistance.
Best regards,
Sebastian.